Not sure how many know this – but Seoul, Korea has some of the most intense food courts in their malls. They offer cuisine inspired by various parts of Europe and Asia, and the way they visually deliver the food is, well, food porn worthy.
I’m from beautiful Manhattan Beach, CA, where my Asian parents forced me to play the violin every day.
I’m the founder of Five9 and DoctorBase, co-founder of 6connect, and an advisor to Halloo.
I try to stay a busy boy.
Every day in startups seems like a challenging puzzle, but I couldn’t imagine doing anything else. I find humor helps the process, so please don’t be offended if I offend you.
Not sure how many know this – but Seoul, Korea has some of the most intense food courts in their malls. They offer cuisine inspired by various parts of Europe and Asia, and the way they visually deliver the food is, well, food porn worthy.
Occasionally we have the issue of a doctor who has a negative review on DoctorBase threaten to quit using our blog software-as-a-service if the review isn’t taken down.
We’re not trying to be holier than thou, but we have a responsibility to the other dentists and doctors and their reputations online. If it was known that their blogging platform (in this case DoctorBase) allowed for reviews to be altered or edited – everyone’s reputation would suffer .
The world is filled with great health-care providers – who know very little about the Web and social media. Most fail to understand that trying to be anything but transparent to the public will actually hurt their reputation far more than one or two negative reviews (especially when there are twenty other glowingly positive reviews from verified patients).
It’s our job to protect both patients AND doctors.
Allowing for a loose reviews policy can damage your brand, and the brand of those associated with it. Take the instance of yelp, who recently became the subject of various class action lawsuits regarding their reviews policies. They will most likely survive the lawsuits, but will their brand survive the growing negative public opinion?
* I personally love yelp’s service for restaurants, and in no way am I implying that yelp is actually responsible for what they’re being accused of. That’s for a court to decide.
Maybe cruel, but still very funny. Admit it.
* thanks to the DailyMail of the UK for providing these pics.
In my last start-up a patent troll came and threatened to sue if we didn’t pay him licensing fees. It was alleged patent infringement of a business method (as most software patents are) and what he wanted to settle for was a fraction of the damages claimed (of course).
The recent Bilski patent case in the Supreme Court indicates a trend that wants “machine or transformation” in the guts of the patent claim. While patent trolls may be nervously biting their nails, the truth is, in the age of rapid software application development, competition from chop-shop code factories from Asia, and a slew of smart, domestic programmers that just don’t give a f* – waiting 5 years for a software patent to be issued is so 1998.